C Bazzi's Privacy Policy – Your information is safe with us

C Bazzi (cbazzi.app) is deeply committed to protecting your privacy. This Privacy Policy explains what information we collect about you when you use our website, mobile app, and related services — and how that information is used and safeguarded.

By using the C Bazzi platform, you consent to the collection and use of information as described in this Privacy Policy. We may update this policy as circumstances change, and you will be notified in advance of any significant updates.

If you have any questions about our privacy policy, feel free to privacy@cbazzi.appto get in touch with us. Our data protection team is ready to answer all your questions.

To provide our services on C Bazzi, we collect two types of information — information you provide directly and information collected automatically. Details are outlined below.

Information you provide

• Identity Information: Full name, date of birth, National ID or passport number.
• Contact information: Email address, mobile number, current address.
• Financial information: Mobile Pay/Nagad/Rocket number, bank account details (where applicable).
• Verification documents: National ID photo, selfie (as part of the KYC process).
• Gaming Preferences: Your betting history, preferred sports, and markets.

Automatically Collected Information

• Device Information: Device type, operating system, and browser version.
• Log data: IP address, login timestamps, and page visit history.
• Location Information: Approximate geographic location (IP-based).
• Cookies & Tracking: Session cookies, performance data.

C Bazzi uses your collected information only for specific and legitimate purposes. We never use your data for unnecessary or unethical ends.

If you no longer wish to receive promotional communications, you can privacy@cbazzi.appby emailing us or unsubscribing through your account settings.

C Bazzi never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive the information needed to complete transactions. This information is handled under their own privacy policies.
• Identity Verification Services: Licensed verification agencies may verify identity documents as part of the KYC process.
• Legal authorities: We may be required to disclose information in response to a court order or a lawful request from a regulatory authority.
• Technology Partners: Hosting, cloud storage, and security service providers. They operate under strict confidentiality agreements.
• Business Transfers: Users will be notified in advance in the event of a company merger or acquisition.

C Bazzi uses cookies and similar tracking technologies to enhance your experience on the platform and maintain service quality.

Cookie types and purposes

• Essential Cookies: These cookies are essential for maintaining login sessions, verifying security, and ensuring core platform functionality. Disabling them may prevent the site from working properly.
• Performance cookies: Used to monitor page load times, detect errors, and track overall performance.
• Functional Cookies: Stores your language preferences, display settings, and personalized experience.
• Analytics Cookies: Collects anonymized data on user behavior to help improve the platform.

Most browsers offer built-in cookie controls. You can delete or block cookies through your browser settings. Note that disabling essential cookies may affect certain services.

C Bazzi follows industry-leading security standards to protect your personal information. Our security framework operates across multiple layers.

• 256-bit SSL/TLS encryption: All data transmitted between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for logins and large transactions.
• Data Center Security: Data is stored in ISO 27001-certified data centers.
• Regular Security Audits: Third-party experts regularly conduct security audits on our systems.
• Access controls: Strict role-based access controls ensure that only authorized personnel can access your information.
• Data backup: Regular encrypted backups ensure your data is never lost.

Data Retention Period

We retain your data for as long as your account is active and for as long as required to fulfil legal obligations. Following account closure, financial transaction records are typically kept for up to 5 years.

You have full control over your data on C Bazzi. We provide you with the following rights:

The C Bazzi platform integrates certain third-party services. These services operate under their own privacy policies, and C Bazzi is not responsible for them.

• Payment Gateways: Payment providers such as Mobile Pay, Nagad, and Rocket process transactions under their own privacy policies.
• Analytics tools: Anonymous analytics tools are used to monitor platform performance.
• Customer Support Software: Third-party software may be used to manage live chat and support tickets.

These third-party service providers work with us under strict data processing agreements. They may only use your information for the specific purposes outlined.

C Bazzi strictly prohibits providing services to anyone under 18. Our platform is intended for adults only, and we do not knowingly collect information from minors.

• Date of birth is verified at the time of registration.
• Age is verified through the KYC process.
• If we have inadvertently collected information from a minor, it will be deleted immediately and the associated account will be closed.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our dedicated Data Protection Team.

• Privacy Enquiries Email: privacy@cbazzi.app
• General support: support@cbazzi.app
• Response Time: Usually within 72 hours; up to 30 business days for complex matters.

If changes are made to this Privacy Policy, we will post a notice on our website and inform you via your registered email. Continuing to use the platform after any changes means you accept the updated policy.